FAQs

  • Where is Tondo Room located?

    Find us at L’Esplanade Mall at 971 Crandon Blvd, Suite 937. Key Biscayne, FL 33149.

  • Where do I park?

    There is plentiful covered parking at L’Esplanade. Please note the garage has low ceilings, so some taller golf carts may not fit.

  • What do I need for class?

    You can bring your mat, a sweat towel, and wear athletic clothes that are comfortable to move in. No shoes are allowed inside of the room. For safety, please refrain from stepping inside the room with glass bottles.

  • Do you rent mat and towels?

    Absolutely. Mat and towels are available to rent for $4 each.

  • How early should I arrive for class?

    We recommend you arrive well-hydrated, 10 minutes before class to check in, set up your mat, talk with the teacher and prepare for your practice. Be prepared to sweat!

  • What if I am running late?

    Please try to arrive on time, for the safety and respect for your teacher and community. We understand things happen, so we have a 5 minute grace period. We will give your spot to someone on the Waitlist after 5 minutes and you will not be allowed into class.

  • Do you have showers?

    We do not, but we have a restroom where you can freshen up if necessary.

  • Can I take class if I'm pregnant?

    It’s generally advised that expecting mothers avoid intense heat. High heat exposure can raise the body temperature and may increase the risk of dehydration, overheating, and fainting, which can be harmful to both you and your baby.

    Please consult with your doctor regarding exercising while pregnant. We are happy to accommodate for private sessions if necessary.

  • What is your return policy?

    Please know we do not offer refunds on any memberships, classes, workshops or merchandise.

  • What is your cancellation policy?

    Monthly Unlimited Members: If you Late Cancel after the 12-hour cancellation window, you will be charged a $15 cancellation fee. If you do not show to class without cancelling, you will be charged $25.

    Class Packs & Class Memberships: If you Late Cancel, you will lose a single class. If you no-show without cancelling, you will lose the class and be charged $25.

  • Are all of your classes heated?

    Yes, all classes are heated. Special workshops or events may be non-heated, but will be specified in the class description if so.

  • How does you Waitlist work?

    If a class is at capacity, you may add yourself to the Waitlist. If a spot opens ahead of time, you will be automatically added and receive an e-mail confirmation. If it is less than 12 hours before the class start time, you will NOT be automatically added to class and will have to manually remove yourself from the Waitlist and add yourself to class.